At the beginning of the year, we conducted a survey to assess how satisfied our users were with the YoUCC application.
Your suggestions and feedback were extremely valuable in helping us improve the application, as our goal was to provide the best possible user experience.
We would therefore like to inform you that we have implemented all the suggestions received that were within our scope of responsibility.
Overview of the improvements and new features implemented:
- Search by UCR;
- Warning when a UCR has already been used;
- Preservation of declaration status search filters: When a user searches for declarations by a specific status and opens the details of a declaration, selecting the "Back" option returns them to the list of declarations previously filtered by that status;
- Search filters for declaration drafts: Drafts can be searched by consignor, consignee, customs office of departure, customs office of destination, Harmonized System (HS) subheading, goods description, UCR, and means of transport;
- MRN scanning at destination using a barcode scanner;
- Improved form layout: The introduction of an "Optimized Form" has further improved the layout and usability of the declaration form;
- Saving drafts with or without modification: This existing feature is described in the Application User Guide. By selecting the appropriate draft status, users can save a draft with or without the option to modify it when it is subsequently reused.
Note:
- Additional guarantee reports are available but are subject to separate charges and are not included in the application's standard features. More information about these reports is available in the articles under the Notices category on our website. All declarants have also received an in-app notification about the additional reports.
We would also like to inform you about the requests that have not been implemented and explain the reasons:
- Search by consignor's and consignee's Tax Identification Number: This feature has not been implemented because the Indirect Taxation Authority of Bosnia and Herzegovina does not provide a service that returns this information;
- Allowing freight forwarders to cancel a lodged declaration independently, without action by a customs officer in NCTS: This request does not comply with the system specifications. The cancellation procedure permitted under the specifications has been implemented and is explained in the Frequently Asked Questions (FAQ) section under "How can I cancel/invalidate a declaration?";
- Allowing changes to any declaration field, rather than only certain fields, once a declaration has been assigned the status "Accepted," without requesting cancellation: This request falls outside our scope of responsibility, as the ITA determines which data may be amended in accordance with the specifications. Further details are provided in the FAQ section under "Which declaration data can be amended under the specifications?";
- Terminology used for declaration fields: The terminology is defined by the ITA through legislation, explanatory documents, and instructions;
- Enabling the export and printing of T1 declarations: Only the ITA and authorised consignors are permitted to print T1 declarations. However, users can print a form containing declaration details. According to written confirmation from the ITA, this form must not have the same appearance as a T1 declaration;
- Verification of total gross mass: This feature has been developed in accordance with the specifications and is explained in the FAQ section under "At which levels and how is gross mass calculated?" Additional clarification is provided under the question "How should data be entered when a house consignment contains multiple goods items physically packed in a single package, with the number of packages entered as '1' for the first goods item and '0' for the remaining items (R0221)?"
If you have any questions or additional suggestions, please feel free to contact us. Our support team is available to assist you.