To provide you with the highest level of support and ensure an excellent user experience with the YoUCC application, we have decided to extend our technical support hours. We understand the importance of your business operations and are introducing additional support hours to ensure our team is available whenever you need assistance.
What's New with Technical Support?
- Sunday Support: Our Service Desk is now available on Sundays, providing coverage throughout the weekend.
- Faster Assistance: Extended support hours allow us to respond to your requests more quickly and help maintain the application's continued stability.
- Continuous Support: Our team is now available on both weekdays and weekends to resolve any issues you may encounter.
New Service Desk Hours:
- Monday–Friday: 8:00 AM – midnight
- Weekends (Saturday and Sunday): 8:00 AM – 4:00 PM
- These hours are subject to change during national and religious holidays.
Effective Date: The extended support schedule, including Sunday coverage, takes effect on November 23, 2025.
With this improvement, we aim to reaffirm our commitment to your success and make using the YoUCC system even easier and more reliable.